English For Front Office Staff

English for Front Office Staff

Designed For

This seminar is designed for participants who have to deal with customers in their current position or inthe future. (A minimum of pre-intermediate level of English fluency is required. )

Duration (Hrs)

06 hours

Course Fee

Rs 7,750/-

Medium

English

Programme Outline

• Greetings and receiving customers
• Describing jobs, functions, and purposes
• Dealing with customer requests
• Asking for permission
• Offering help and advice
• Giving instructions
• Using the telephone
• Handling Problems and complaints